Question 1

How do you prefer to communicate? Is emailing, calling, or texting best when trying to reach you?

Accepted Answer

We prefer to keep all communication to email. This helps us stay as organized as possible not only for you, but for all of our clients. If we schedule a phone call, we will always follow it up with an email, detailing what we spoke about.

You can reach us at contact@jaxxphoto.com.

Question 2

Where are you located?

Accepted Answer

We are based in Northern New Jersey.

Question 3

What if I live outside of the NY Metro area? Do you travel?

Accepted Answer

Hell yeah! Our passports are current and TSA PreCheck has been acquired. Where are we going? Can it be Italy?

Question 4

I'm totally new to being photographed and I'm afraid of looking awkward. Will you help me pose?

Accepted Answer

Absolutely! We will help to prompt you through different natural looking poses. Not everyone we shoot comes from a professional modeling background, so you're in great hands.

Question 5

If my session package is 3 hours, can we break those hours up throughout the day or week?

Accepted Answer

Our coverage is consecutive. For example, if your 3-hour session is scheduled to start at 12:00pm, the end time will be 3:00pm that same day.

Question 6

Who owns the copyright to my photos?

Accepted Answer

This is very important, as these laws can be confusing to some. As a general rule, photographers own the rights to any photos they take. You have the freedom to share and utilize the images delivered for personal use, but there are licenses to consider if the images are being used for any type of commercial purposes.

Question 7

Will any of the photos from our session end up on your website portfolio, social media, or blog entry?

Accepted Answer

It's very possible, but not promised. As with any business, it's important for photographers to showcase their work to attract more clients.

Question 8

Will you send me RAW files so I can edit them the way I see fit?

Accepted Answer

Although we always shoot in RAW, we do not deliver RAW images. We do, however, deliver high-resolution, color corrected, lightly (natural looking) retouched images. Should you require additional retouching, we are happy to discuss those rates.

Frequently asked questions